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Refund Policy

KindleeRx offers refund protections on the treatments we prescribe. Below is a summary of how they work.

Dermatology treatments

Includes our eczema, psoriasis, and nail fungus regimens.

If you're not satisfied with your results within 90 days of your order, we'll refund your medication and shipping. We focus our refund policy on outcomes. Because prescription products can't be returned, satisfaction is measured by your follow-up photos and provider review.

What's eligible

  • Refund window: 90 days from order date
  • Refund applies to medication and shipping costs

How to request a refund

  1. Log in to your KindleeRx account
  2. Upload updated photos of the affected area
  3. Send a message to your provider through your account requesting the refund

Consultation fees

Consultations are refunded where allowable by state law and regulations.

Questions or concerns

If you have any issues or questions about this policy, email us at support@kindleerx.com or visit our Contact Us page.